NHS FPX 6004 Assessment 1 Dashboard Metrics Evaluation  university NHS-FPX 6004 Health Care Law and Policy

Evaluation of Dashboard Benchmark In this assessment, Mercy Medical Center’s dashboard data will be compared with benchmarks set by national, regional, or local laws, regulations, and guidelines for health. This comparison will help identify and resolve healthcare department issues, ensuring patient needs are met effectively. Furthermore, it will provide insight into how subpar organizational performance impacts patient care. Addressing underperformance ethically involves prioritizing the appropriate groups. Analyzing and Evaluating Benchmark Mercy Medical Center (MMC) in Shakopee City is renowned for its high-quality care, having received several awards for safe surgeries and outstanding patient experiences. Shakopee City has a population of 36,192, with 18,235 females and 17,957 males. The primary age group in this population is 21-44 years, comprising 14,732 individuals. MMC’s Public Health Dashboard on Diabetes provides data on eye exams, foot exams, and HbA1c tests from the first quarter of 2019 to the fourth quarter of 2020. This data includes information on new patients admitted or visiting MMC, categorized by race, gender, and age. In the last quarter of 2020, MMC admitted 563 patients. To evaluate the effectiveness of diabetes care at MMC, it is essential to compare the dashboard metrics with the national benchmarks set by the Agency for Healthcare Research and Quality (AHRQ). According to AHRQ, the standards are 75.2% for eye exams, 84% for foot exams, and 79.5% for HbA1c tests. In the last quarter of 2020, MMC’s performance in all three tests fell short by 11% compared to these benchmarks (AHRQ, n.d.). This shortfall indicates that MMC needs to make significant improvements to meet national standards. However, the dashboard metrics provided by MMC have several knowledge gaps and uncertainties. For instance, there needs to be more certainty regarding the credibility of the data sources and how the data was collected. Additionally, there needs to be more knowledge about the underlying factors contributing to the performance gaps in these tests, which requires further investigation to enhance evaluation and improve performance. Consequences Not Meeting Prescribed Benchmarks Not meeting prescribed benchmarks for diabetes care at Mercy Medical Center (MMC) can have significant and far-reaching consequences. These affect the organization’s mission, vision, resources, staffing, financial health, logistical considerations, support services, community relations, staff skills, and procedures. Failure to meet benchmarks undermines MMC’s mission to provide high-quality health care. This can lead to losing trust and credibility among patients and the community. Benchmark underperformance leads to inefficient use of resources. Inconsistent diabetes management may result in more frequent complications. This increases hospital admissions and higher resource utilization without improving patient outcomes (Zaharia et al., 2019). Staff morale and retention can be negatively affected if benchmarks are not met. Healthcare professionals may experience increased stress and job dissatisfaction, leading to higher turnover rates (Kontoangelos et al., 2022). Recruiting skilled staff becomes challenging when an organization is perceived as underperforming. Poor performance may result in reduced funding from government programs and insurers. Inefficiencies and higher complication rates increase operational costs, straining the organization’s financial resources. Increased patient admissions due to complications from poor diabetes management can overcrowd facilities, affecting the overall quality of care provided (Tagoe et al., 2022). Ancillary departments such as pharmacy, cleaning services, and dietary may face increased demands. This can lead to delays and reduced effectiveness in providing essential support to primary care units. Not addressing disparities in diabetes care can exacerbate health inequities. This damages the organization’s reputation and its relationship with diverse community groups. Failure to meet benchmarks may indicate gaps in staff training and skills. Continuous professional development and training programs may be needed. Inconsistent performance suggests current procedures and processes may need to be improved. Comprehensive reviews and updates to clinical protocols, patient management systems, and quality assurance processes are necessary (Karachaliou et al., 2020). Challenges contributing to MMC’s underperformance include limited resources and funding, inadequate staffing levels, high turnover, low patient engagement, and inefficiencies in care delivery processes. Insufficient focus on culturally competent care also contributes to health disparities. Assumptions underlying this analysis include the impact of resource constraints, patient behavior, systemic issues, and the need for cultural competence. Resource co